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高校参考咨询系统中专家调度模式的研究
引用本文:廖黎莉,孙涌,陈家翠,张强. 高校参考咨询系统中专家调度模式的研究[J]. 计算机工程, 2007, 33(7): 272-275
作者姓名:廖黎莉  孙涌  陈家翠  张强
作者单位:1. 苏州市职业大学计算机工程系,苏州,215104
2. 苏州大学计算机科学与技术学院,苏州,215006
3. 苏州大学图书馆,苏州,21500
4. 交通银行苏州分行信息技术部,苏州,215006
摘    要:针对高校参考咨询系统这一新兴的高校数字图书馆业务,分析和探讨了其中的专家调度模式,提出了一种基于层次分析法的专家调度模型,并且验证了它的一致性。针对传统参考咨询系统中的不足,引入提问向导的概念。在提问向导中将提问和检索很好地融合在一起,大大地降低了重复提问的概率,并能很好地避免以往对交叉学科提问时存在的疏漏。

关 键 词:参考咨询  专家调度  提问向导  层次分析方法
文章编号:1000-3428(2007)07-0272-04
修稿时间:2006-05-16

Research of Experts Schedule Mode in Academic Reference Services System
LIAO Lili,SUN Yong,CHEN Jiacui,ZHANG Qiang. Research of Experts Schedule Mode in Academic Reference Services System[J]. Computer Engineering, 2007, 33(7): 272-275
Authors:LIAO Lili  SUN Yong  CHEN Jiacui  ZHANG Qiang
Affiliation:(1. Department of Computer Engineering, Suzhou Vocational University, Suzhou 215104; 2. School of Computer Science & Technology, Soochow University, Suzhou 215006; 3. Library of Soochow University, Suzhou 215006; 4. IT Department, Suzhou Branch, Bank of Communications, Suzhou 215006)
Abstract:This paper emphasizes experts schedule mode of academic reference services system, which belongs to a rising academic digital library operation, puts forward an expels schedule model based on AHP, and validates its consistency. This paper introduces enquiry guide to solve the lack of traditional reference services system, puts enquiring and searching together perfectly, and reduces the probability of repeating enquiry. And it can avoid careless omission in the process of cross discipline enquiry.
Keywords:Reference services   Experts schedule  Enquiry guide   AHP
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