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基于灰色因子分析的综合评判方法在满意度评价中的应用
引用本文:彭高辉,张愿章.基于灰色因子分析的综合评判方法在满意度评价中的应用[J].华北水利水电学院学报,2010,31(1):106-109.
作者姓名:彭高辉  张愿章
作者单位:华北水利水电学院,河南郑州,450011
摘    要:为了更加客观定量化评价员工满意度,将灰色系统理论应用到对员工满意度的测评中,通过问卷调查,利用灰色因子分析模型确定一级因子所占权重.结合综合评判方法把员工对本职工作的满意度来量化表示.该方法突破了以往满意度测量只在问卷和量表上简单处理而缺少模型分析的缺陷,且所得评价结果和传统的综合评判方法的评价结果一致,此结论可为实际应用研究参考.

关 键 词:灰色关联度  灰色综合评判  满意度评价

Application at Estimating the Satisfactory Degree of Employee Based on Gray Factors Analysis Comprehensive Evaluation
PENG Gao-hui,ZHANG Yuan-zhang.Application at Estimating the Satisfactory Degree of Employee Based on Gray Factors Analysis Comprehensive Evaluation[J].Journal of North China Institute of Water Conservancy and Hydroelectric Power,2010,31(1):106-109.
Authors:PENG Gao-hui  ZHANG Yuan-zhang
Affiliation:(North China Institute of Water Conservancy and Hydroelectric Power,Zhengzhou 450011,China)
Abstract:In order to estimate the satisfactory degree of employee more objectively and quantitatively,gray system theory was firstly applied.Question are survey on employee satisfactlory degree,the model of gray-factor analytical model was used to determine the weight of primary factor,then combining with the comprehensive evaluation method,the satisfactory degree of employees to theirself job was quantityed,by comparing with the traditional comprehensive evaluation methods,a series of conclusions were obtained.This model overcomes the shortcoming that satisfactory degree was simplely measured by questionare survey or vector table,and lacks model analysis.
Keywords:gray correlation degree  gray comprehensive evaluation  evaluation on satisfactory degree
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