Promises, hopes, and hyperbole: adoption of new informationtechnologies

Much of the talk about the information revolution so far is just that-talk. A provocative mix of promises, hopes and hyperbole, some of it will come true over time. Most of it will not. Technology is moving at ever-increasing speeds, and predictions about technology are accelerating even faster. Yet practical needs and wants rarely keep pace. The purpose of this paper is to explore the disparity between the promises and possibilities of the information revolution. It examines the factors that traditionally affect new technologies, and the role of end-users in affecting outcomes