Modelling user participation in organisations as networks |
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| Authors: | Christopher Durugbo |
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| Affiliation: | 1. University of Hawaii, 2404 Maile Way, E601d, Honolulu, HI 96734;2. Jet Propulsion Laboratory, California Institute of Technology, 4800 Oak Grove Drive, Pasaena, CA 91109;1. Data Science Laboratory, Kansai University, 3-3-35 Yamate, Suita, Osaka 564-8680, Japan;2. Department of Architecture, Fukuoka University, 8-19-1 Nanakuma, Jonan, Fukuoka 814-0180, Japan;1. Universite De Toulouse/INPT/LGP, 47, Avenue d’Azereix, BP 1629, 65016 Tarbes Cedex, France;2. Université de Toulouse/IUT de Tarbes/LGP, 1, rue Lauréamont, 65016 Tarbes Cedex, France;1. CCFE, Culham Science Centre, Abingdon, Oxon, OX14 3DB, UK;2. EUROfusion – Programme Management Unit, Boltzmannstrasse 2, 85748, Garching, Germany;3. Karlsruhe Institute of Technology (KIT), Hermann-von-Helmholtz-Platz 1, 76344, Eggenstein-Leopoldshafen, Germany |
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| Abstract: | User participation (UP) means activities that individuals perform for processes to develop systems or to act collectively and is an important factor for gaining user commitment and minimising user resistance. This is due to the ability of UP to shape the structure and behaviour of organisations through leveraged user expertise, minimised redundant processes and improved understanding of systems.Grounded on social network analysis and UP research, this article proposes a mathematical model for analysing UP in ‘organisations as networks’. The model identifies concepts for characterising network structures for UP and introduces indicators for assessing the network behaviour of human participants within organisations. The article concludes by discussing implications for researchers and practitioners, and limitations of the proposed model. |
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