| 业扩报装服务工作存在问题及相关措施建议 |
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| 引用本文： | 牛刚,刘会.业扩报装服务工作存在问题及相关措施建议[J].电力需求侧管理,2017,19(3):56-58. |
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| 作者姓名： | 牛刚 刘会 |
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| 作者单位： | 国网宁夏电力公司 电力科学研究院，银川 750011,国网宁夏电力公司 电力科学研究院，银川 750011 |
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| 摘 要： | 分析目前电力业扩报装管理的现状及存在的问题,结合国家电网公司精简业扩手续及流程、提高办电效率的工作要求,从管理思路、工作流程、技术手段等方面提出了提高业扩报装服务工作效率的措施建议,为推进省、地市公司业扩服务工作提质增效提供参考。
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| 关 键 词： | 客户服务 业扩报装 服务效率 |
| 收稿时间： | 2017/1/12 0:00:00 |
Problems and related measures existed in business expansion service work |
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| NIU Gang and LIU Hui.Problems and related measures existed in business expansion service work[J].Power Demand Side Management,2017,19(3):56-58. |
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| Authors: | NIU Gang and LIU Hui |
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| Affiliation: | Electric Power Research Institute of State Grid Ningxia Electric Power Company, Yinchuan 750011, China and Electric Power Research Institute of State Grid Ningxia Electric Power Company, Yinchuan 750011, China |
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| Abstract: | This paper analyzes the present situation and problems of the management of power business expanding.Combined with the work requirements to streamline procedures and procedures to improve the work efficiency of State Grid Corporation, from the management ideas, work processes, technical means, the paper puts forward the suggestions to improve the efficiency of the business expanding in order to promote the provincial and municipal companies to expand the service industry and provide quality and efficiency reference. |
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| Keywords: | customer service business expansion service efficiency |
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