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An examination of two mental workload measurement approaches to understanding multimedia learning
Authors:Eric N. Wiebe  Edward Roberts  Tara S. Behrend
Affiliation:1. Department of Math, Science and Technology Education, 510M Poe Hall, North Carolina State University, Raleigh, NC 27695, USA;2. Department of Technology, Kerr Scott Hall, Appalachian State University, Boone, NC 28608, USA;3. Department of Organizational Sciences & Communication, 600 21st Street, N.W., George Washington University, Washington, DC 20052, USA
Abstract:This study reports on an examination of two measures of mental workload: the NASA-TLX and Paas’ Subjective Cognitive Load (SCL) measure. The goal was to assess the relative efficacy of the measures in the design and research of multimedia learning environments. Benchmarks based on the literature as to the goals for mental workload measurement in learning research are established. A multifaceted study was conducted which manipulated various aspects of mental workload in order to study the utility of these two measures in detecting changes in load and their relationship to learning outcomes. The results indicate that the weighted version of the NASA-TLX provided little additional value over the unweighted version of the measure. While both the NASA-TLX and SCL measures were sensitive to changes in both intrinsic and extraneous load, the study revealed differences in the measures based on levels of each of these load factors. The study also concludes that a better understanding of the third factor, germane load, will be needed to both expand the theoretical framework about mental workload in instructional settings and further understand the utility of these two measures.
Keywords:Mental workload   Cognitive load theory   Cognitive load measurement   Subjective ratings   Multimedia learning
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