基于探针的端到端设备故障检测模式

随着宽带、VoIP、IPTV、大客户网络等应用的大范围普及,用户感知层面的服务保障要求越来越高。基于主动发现式网络检测,降低投诉量,帮助客户服务人员改善一次性派单成功率,集成整合现网诊断手段,智能排障,降低故障定位和解决时间。本文基于中国联通的接入网现状,以软件系统辅助探针部署的方式,探索一种有效的主动式端到端设备故障检测模式,丰富并完善运营商故障检测诊断手段。

End to end for network devices fault diagnosis type based on probe

With the wide range of applications such as broadband, VoIP, IPTV, large customer network and so on, the service security requirements of user perception level are getting higher and higher. Based on the active discovery network detection, we reduce the number of complaints, help the customer service staff to improve the success rate of one-time dispatch, integrate the integrated network diagnosis method, intelligent obstacle avoidance, reduce the location and time of failure. Based on the current situation of China Unicom"s access network, an effective active end to end device failure detection mode is explored based on the way of software system aided probe deployment, which enriches and improves operators" fault detection and diagnosis methods.