| 基于Kano模型的专业实习教学质量满意度测评 |
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| 引用本文： | 刘文超,张旺喜,文昌俊.基于Kano模型的专业实习教学质量满意度测评[J].湖北工业大学学报,2009,24(1). |
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| 作者姓名： | 刘文超 张旺喜 文昌俊 |
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| 作者单位： | 1. 湖北工业大学机械工程学院,湖北,武汉,430068
2. 湖北工业大学化学与环境工程学院,湖北,武汉,430068 |
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| 摘 要： | 利用Kano模型,对专业实习教学质量的满意度在确定测评指标并量化、抽样设计、问卷设计、实施调查及调查数据的收录汇总、计算满意度上进行了阐述,得出最终的测评结果,并进行了分析.根据测评结果提出了相应的改进措施,对于提高专业实习教学质量具有一定的意义.
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| 关 键 词： | Kano模型 顾客满意度 专业实习 教学质量 |
Satisfaction Evaluation of the Quality of Professional Practice Teaching Based on Kano Model |
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| LIU Wen-chao,ZHANG Wang-xi,WEN Chang-jun.Satisfaction Evaluation of the Quality of Professional Practice Teaching Based on Kano Model[J].Journal of Hubei University of Technology,2009,24(1). |
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| Authors: | LIU Wen-chao ZHANG Wang-xi WEN Chang-jun |
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| Affiliation: | LIU Wen-chao1,ZHANG Wang-xi 2,WEN Chang-jun1(1 School of Mechanic Engin.,Hubei Univ.of Technology,Wuhan 430068,China,2 School of Chemical and Environmental Engin.,China) |
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| Abstract: | Professional practice is the important way of implementing the principle of combining theory with practice,and is the important way of getting emotional knowledge and improving the ability of practice for students.On the basis of Kano model,customer satisfaction degree of the quality of professional practice teaching is measured and evaluated.According to the result of evaluation,some better measures are present to improve the quality of professional practice teaching. |
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| Keywords: | customer satisfaction professional practice Kano model teaching quality |
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