Physical and mental workload interactions in a sterile processing department

Work in healthcare facilities has been categorized as a high-risk job for developing Work-Related Musculoskeletal Disorders (WMSDs). Little attention has been given to the Sterile Processing Department (SPD) employees who are exposed to both mentally and physically demanding conditions, factors that may impose an elevated risk in the development of WMSDs. Previous studies have shown that WMSDs can be a result of complex interactions between physical, psychosocial, biological, and individual characteristics. However, the evidence of specific associations is still inconclusive. The objective of this study was to determine if the perception of mental workload causes workers to adopt more risky body postures. The study was carried out in four phases: 1) identification of musculoskeletal disorders using customized Nordic questionnaires, 2) ergonomic assessment of SPD using REBA method, 3) mental workload assessment of SPD using NASA-TLX, and 4) interaction between physical (postural risk) and mental workload through the performance of a task at two different levels of workload conducted through a controlled experiment. The findings indicate that increases in REBA scores and NASA-TLX indices were associated with days and conditions with higher workloads. Results showed evidence that increments on mental workload are related to worsening postures, increasing the risk of developing musculoskeletal disorders. These results serve to raise awareness and warn employees about the need to pause and analyze the way they perform their duties under high levels of workload in an attempt to reduce WMSDs risk in healthcare sector employees.