Evaluating energy conservation outreach programs: A case study in Minnesota

The Minnesota Energy Agency and the Department of Administration sponsored workshops for boiler operators in 1979. The workshops, attended by engineers from state-owned facilities and from private buisnesses, dealt with improvements to fuel/air ratios for large gas and oil-fired boilers.

The process and costs of developing and running these workshops are documented. Two different surveys of workshop attendees were conducted, one directly after the workshops and the second two months later. The first survey asked attendees about their reactions to the course (instructor, manual, and visuals) and their intentions to make the fuel/air ratio changes that were discussed during the workshops. The responses were remarkably positive, with 82% of the attendees rating the probability of making these changes as either excellent or good.

The followup telephone survey sought to determine how many attendees had actually made these changes in the two months following the workshops. Again, the results were quite positive: 79% of the respondents said that they had made the adjustments to some or all of their boilers. Altogether 60% of the boilers operated by these respondents had been adjusted.

If these responses accurately reflect the changes made because of the workshops, then the State of Minnesota saved $88,000 in fuel bills during 1979. This is three times the cost of running the two March workshops (including the value of the attendees' time). This suggests that this workshop—and by implication, others like it—are an effective use of State resources.