| Abstract: | It is very important to support communications among operators in the emergency of large-scale plants. This paper deals with a communication support system for emergent situations in a hierarchical management structure for large-scale plants. Our system is based on the communication model that considers human-related factors such as “competence,” “duty,” “responsibility,” and “knowledge.” A prototype of a group communication support system is developed based on the model, and the system is evaluated for a plant example. © 1999 John Wiley & Sons, Inc. |
