An electronic museum guide in real use.

Within the Contextual Model of Learning framework, the authors conducted a study with electronic handheld guides at the Van Abbe Museum. The authors offered the general electronic tour using the ubiNext system for the duration of two weeks. This study investigated whether the use of multimedia content would increase the usage of the system compared to only visual content. In addition the authors were interested if the age of the visitors would influence the system's usage. The authors also investigated whether individual visitors use the system more compared to visitors who experience the museum in couples. More than half of the visitors only requested information for five or less objects independently of the visitor's age. Technical problems and usability issues might have caused many visitors to stop using ubiNext. Among those participants who heavily used the system, the display of multimedia content led to an increased usage compared to visual content only. (PsycINFO Database Record (c) 2010 APA, all rights reserved)