| Abstract: | Surveyed 59 clients at a university counseling center who had been placed on a waiting list and subsequently decided not to renew their request for counseling. Ss were asked why they did not renew their request and whether they were still interested in counseling. Responses were analyzed in terms of type of problem, time on the waiting list, and degree of urgency. Most Ss did not report negative reactions or effects from their placement on the waiting list, although Ss in the highest urgency category tended to report that the wait was too long. 30 Ss stated that the intake interview was enough or that the problem had been resolved, while 23 were still interested in counseling. It is suggested that (1) high-urgency clients should be given priority at university counseling centers, (2) directive crisis-intervention approaches can be used to resolve issues at intake sessions, (3) assessment should identify clients whose motivation for counseling is related to developmental issues that need to be dealt with immediately, and (4) alternative treatments such as groups or workshops should be made available to waiting-list clients. (10 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved) |
