| 基于SNMP的IT服务管理系统的架构设计 |
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| 引用本文： | 蔡雯瑛,郑骏. 基于SNMP的IT服务管理系统的架构设计[J]. 计算机应用与软件, 2007, 24(5): 178-180 |
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| 作者姓名： | 蔡雯瑛 郑骏 |
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| 作者单位： | [1]上海铁路局电子计算技术中心,上海200071 [2]中国建设银行上海开发中心,上海201024 |
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| 摘 要： | 介绍了基于SNMP(Simple Network Management Protocol)的IT服务管理系统,它能为信息系统提高信息服务水平提供全面的技术支持.分析了企业对此系统的需求并针对这些需求描述了系统功能.阐明了该系统的理论基础,对其实现的架构作了详细阐述.
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| 关 键 词： | 信息技术服务管理 简单网络管理协议 管理信息库 SNMP 服务管理系统 架构设计 BASED MANAGEMENT SYSTEM SERVICE INFORMATION TECHNOLOGY DESIGN 阐述 理论 系统功能 需求描述 企业 分析 支持 服务水平 信息系统 Simple Network Management Protocol |
| 修稿时间： | 2006-12-05 |
ARCHITECTURE DESIGN OF INFORMATION TECHNOLOGY SERVICE MANAGEMENT SYSTEM BASED ON SNMP |
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| Cai Wenying,Zheng Jun. ARCHITECTURE DESIGN OF INFORMATION TECHNOLOGY SERVICE MANAGEMENT SYSTEM BASED ON SNMP[J]. Computer Applications and Software, 2007, 24(5): 178-180 |
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| Authors: | Cai Wenying Zheng Jun |
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| Affiliation: | 1. Information Technology Department, Shanghai Railway Administration, Shanghai 200071, China; 2. Shanghai Development Center of CCB, Shanghai 201024, China |
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| Abstract: | This paper focuses on IT service management system based on SNMP(Simple Network Management Protocol). It is the technical support to help information system promote IT service level. The enterprises' demand for the system is analyzed and the function which meet the enterprises' requirements is described. The theoretical foundation is introduced, and the implementation structure of ITSM system is illustrated in this paper in detail. |
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| Keywords: | ITSM SNMP MIB |
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