Systems design means process precision,but emphasizes culture,value, and results |
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Authors: | Melanie Lewis |
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Abstract: | The issue: What does a comprehensive internal dispute resolution system look like? The problems: Is it current? Is it responsive? Is it effective? The perspective: Melanie Lewis, of Atlanta, describes how Coca‐Cola Enterprises Inc. assesses its conflict resolution needs, as well as how it implements, operates, and monitors its program–including provisions to redesign for new developments |
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