Abstract: | Quality control plays an important part in most industrial systems. Its role in providing relevant and timely data to management for decision‐making purposes is vital. A method that uses statistical techniques to monitor and control product quality is called statistical process control (SPC), where control charts are test tools frequently used for monitoring the manufacturing process. Engineers or managers can evaluate an abnormal process by using SPC zone rules in control charts. In the conventional use of the zone rules the user is only able to determine whether or not the process is out of control. What action should be taken to adjust the process is uncertain and is evaluated based on knowledge of the system and past experiences. This paper explores the integration of fuzzy logic and control charts to create and design a fuzzy–SPC evaluation and control (FSEC) method based on the application of fuzzy logic to the SPC zone rules. A simulation program implementing FSEC was written in Borland C++ 5.0 and simulation results were obtained and analysed. The abnormal processes simulated were automatically adjusted for each of the zone rules tested and showed an improved performance after the control action, thus confirming the merit of the technique as a special method with the specific numerical control action based on a quality evaluation criterion. Copyright © 2000 John Wiley & Sons, Ltd. |