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Implication of Cognitive Style in Designing Computer‐Based Procedure Interface
Authors:Kuo‐Wei Su  Chiu‐Jung Chen  Li‐Yen Shue
Affiliation:1. Department of Information Management, National Kaohsiung First University of Science and Technology, Kaohsiung, Taiwan, Republic of China;2. Department of E‐learning Design and Management, National Chiayi University, Chiayi Hsien, Taiwan, Republic of China;3. Department of Information Management, National Kaohsiung First University of Science and Technology, Kaohsiung, Taiwan, Republica of China
Abstract:Different people have different models of mental perception, which form the bases of human reactions. The design of human‐computer interfaces should consider these differences in the cognitive models of users to achieve maximum benefits. The Myers‐Briggs Type Indicator (MBTI) is an accepted tool for measuring four dimensions of an individual's cognitive model. This research investigated the effects of two interface designs based on the characteristics of the Sensing/iNtuitive (S/N) and Thinking/Feeling (T/F) categories. These interfaces were designed for the visual information displays of computer‐based procedures at a nuclear power plant. Because of the nature of this industry, quicker reaction times are required and fewer mistakes are tolerated. A group of subjects were selected, and the subjects were assigned to either the ST or NT group before the experiment. The results, when compared with earlier statistics for a single design for all users, indicate that reaction times were reduced in some critical situations and the number of mistakes was reduced. © 2011 Wiley Periodicals, Inc.
Keywords:Interface design  Cognitive model  MBTI questionnaire  Computer‐based procedures  Nuclear power plants
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