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A Qualitative Design Approach for Exploring the Use of Medication and Health Care Devices among Elderly Persons
Authors:Sheau‐Farn Max Liang  Pei‐Luen Patrick Rau  Jia Zhou  Eva Huang
Affiliation:1. Department of Industrial Engineering and Management, National Taipei University of Technology, Taipei, Taiwan;2. Department of Industrial Engineering, Tsinghua University, Beijing, China;3. Industrial Economics and Knowledge Center, Industrial Technology Research Institute, Hsinchu, Taiwan
Abstract:An academia–industry collaborative research project regarding design for elderly persons was initiated to investigate their living needs and potential design opportunities for new technologies and products. In the first year, a qualitative design approach for exploring their use of medication and health care devices was proposed. First, a user study was conducted using self‐reporting, observation, and interview methods. Four personas representing different lifestyle patterns of elderly persons were then derived from the user study data. Finally, four designers were invited to present and synthesize their design ideas for those personas. Results showed that the user study could reveal considerable information and that the persona method was effective for designers to communicate their ideas and concentrate on user requirements. The study findings suggested that, for design for elderly persons, social and affective factors can be considered with decline in age‐related abilities. © 2012 Wiley Periodicals, Inc.
Keywords:Aging  Medication use  Health care devices  User study  Personas
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