Better discount evaluation: illustrating how critical parameters support heuristic creation |
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| Affiliation: | 1. Department of Public Health Solutions, The Alcohol, Drugs and Addictions Unit, National Institute of Health and Welfare, Mannerheimintie 166, Helsinki, Finland;2. Department of Addiction Medicine, Grenoble Alpes University Hospital and Faculty of Medicine, Grenoble Alpes University, France;3. Indivior UK Ltd, Slough, UK;4. Vincent P. Dole Dual Disorder Unit, Santa Chiara University Hospital, University of Pisa, Italy;5. Psychiatric Service, University of Salamanca Health Care Complex and Psychiatric Department, University of Salamanca, Salamanca, Spain;6. Addiction Treatment Centre, Local Health Unit, Biella, Italy;1. Disease Elimination Program, Burnet Institute, 85 Commercial Road, Melbourne, VIC 3004, Australia;2. Department of Infectious Diseases, Barwon Health, Geelong, Victoria, Australia;3. Department of Epidemiology and Preventive Medicine, Monash University, Clayton, Victoria, Australia;4. Department of Medicine, The University of Melbourne, Parkville, Australia;5. Department of Gastroenterology, St Vincent''s Hospital Melbourne, Fitzroy, Victoria, Australia;6. Department of Infectious Diseases, The Alfred and Monash University, Melbourne, Victoria, Australia;7. Centre for Health Economics, Monash University, Melbourne, Victoria, Australia;8. Peter Doherty Institute for Infection and Immunity, Parkville, Victoria, Australia;9. School of Population and Global Health, University of Melbourne, Parkville, Victoria, Australia |
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| Abstract: | This paper describes a heuristic creation process based on the notion of critical parameters, and a comparison experiment that demonstrates the utility of heuristics created for a specific system class. We focus on two examples of using the newly created heuristics to illustrate the utility of the usability evaluation method, as well as to provide support for the creation process, and we report on successes and frustrations of two classes of users, novice evaluators and domain experts, who identified usability problems with the new heuristics. We argue that establishing critical parameters for other domains will support efforts in creating tailored evaluation tools. |
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