A knowledge-based supplier intelligence retrieval system for outsource manufacturing |
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| Affiliation: | 1. Department of Medical Biotechnology, University of Siena, viale Mario Bracci n.16, 53100 Siena, Italy;2. Institute of Pharmacology, Catholic University Medical School, Rome, Italy;3. Laboratory of Microbiology and Virology, Amedeo di Savoia Hospital, c.so Svizzera 164, 10149 Torino, Italy;4. I.N.M.I. Lazzaro Spallanzani, Rome, Italy;5. Department of Molecular Medicine, Sapienza University of Rome, Italy;6. IRCCS S. Matteo Hospital, Pavia, Italy;7. Microbiology, Immunology and Virology Unit, IRCCS CRO Aviano National Cancer Institute, via Gallini n.2, Aviano, 33081 PN, Italy;8. Hygiene Unit, IRCCS AOU San Martino-IST, Genoa, Italy;9. Ospedali Riuniti di Foggia, viale Luigi Pinto, 71100 Foggia, Italy;10. Ospedale Civile Spirito Santo di Pescara, Pescara, Italy;11. ViiV Healthcare s.r.l, via Fleming 2, 37135 Verona, Italy;1. Mechanical and Nuclear Engineering Department, University of Sharjah, Sharjah, United Arab Emirates;2. Sustainable and Renewable Energy Engineering Department, University of Sharjah, Sharjah, United Arab Emirates;1. School of Credit Management, Guangdong University of Finance, Guangzhou 510521, China;2. School of Business, Guangdong University of Foreign Studies, Guangzhou 510006, China |
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| Abstract: | Knowledge management is to promote business success through a formal, structured initiative to improve the use of knowledge in an organization, in which an effective organizational memory information system plays an increasingly important role. Unlike the past, the performance of an enterprise now depends much on the performance and relationship of its customer–suppliers in the value chain. Good customer–supplier relationships are important for an organization to respond to dynamic and unpredictable changes. This paper describes a knowledge-based supplier selection and evaluation system, which is a case-based reasoning decision support system for outsourcing operations at Honeywell Consumer Products (Hong Kong) Limited in China. As a result, collaborative suppliers are identified quickly during the new product development process. By using the system, the cumulative performance of suppliers is constantly updated automatically according to past practice. This means that the knowledge of suppliers can be retained, categorized, retrieved and managed effectively. |
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