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Assessing the strategic value of Information Technology: An analysis on the insurance sector
Authors:Paolo Neirotti  Emilio PaolucciAuthor Vitae
Affiliation:Department of Business and Production Engineering, Politecnico di Torino, Torino, Italy
Abstract:Even though companies today are well aware of the pitfalls in making IT investments and that many IT applications have become commodities, IT projects still fail. Obviously IT has a strategic value to firms but they have not determined how IT management capabilities and IT governance schemes explain commonalities and differences in their use of IT.
Keywords:IT returns  IT governance  Competitive advantage  IT capabilities
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