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On the interaction between system and user characteristics
Authors:Gerrit C. van der Veer   Michael J. Tauber  Yvonne Waern  Bert van Muylwijk
Affiliation: a Department of Psychology, Free University, Amsterdam, The Netherlandsb IBM Science Center, Heidelberg, FR, Germanyc Department of Psychology, University of Stockholm, Swedend Center for Education and Information Technology, Twente University of Technology, Enschede, The Netherlands
Abstract:. The development of a representational framework, based on Moran's Command Language Grammar, for constructing adaptive computer systems is the main topic of this paper. A model of the user interface is developed of which two aspects are discussed: the mental model in the mind of the user and the perceptual model on the side of the machine. Cognitive style and personality factors are considered in their relation to the development of the mental model. The concept of metacommunication is analysed and discussed on all levels of Moran's CLG.
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