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The attitudes,impact, and learning needs of older adults using apps on touchscreen mobile devices: Results from a pilot study
Affiliation:1. Institute of Gerontology, College of Medicine, National Cheng Kung University, Tainan, 70101, Taiwan;2. Department of Applied Health Science, School of Public Health, Indiana University, Bloomington, IN 47405, USA;3. Department of Information and Learning Technology, College of Science and Engineering, National University of Tainan, Tainan, 70005, Taiwan;4. Department of Industrial Design, College of Planning and Design, National Cheng Kung University, 70101, Taiwan;1. Department of Medical Research, Dalin Tzu Chi Hospital, Buddhist Tzu Chi Medical Foundation, Dalin, Chiayi, Taiwan;2. Dalla Lana School of Public Health, University of Toronto, Toronto, Ontario, Canada;3. Division of Allergy, Immunology and Rheumatology, Dalin Tzu Chi Hospital, Buddhist Tzu Chi Medical Foundation, Dalin, Chiayi, Taiwan;4. School of Medicine, Tzu Chi University, Hualien, Taiwan;5. Divison of Geriatrics, Dalin Tzu Chi Hospital, Buddhist Tzu Chi Medical Foundation, Dalin, Chiayi, Taiwan;1. University of Warwick, Coventry, CV4 7AL, UK;2. Room C19 Gateway Building, Sutton Bonington Campus, Sutton Bonington, Leicestershire, LE12 5RD, UK;1. University at Buffalo, United States;2. Washington State University Tricities, United States;1. Department of Product Design, Tainan University of Technology, Tainan, Taiwan;2. Department of Industrial Design, National Yunlin University of Science and Technology, Yunlin, Taiwan;3. Department of Industrial Design, National Cheng Kung University, Tainan, Taiwan;1. Amsterdam UMC, University of Amsterdam, Department of Medical Informatics, Center for Human Factors Engineering of Health Information Technology (HIT-Lab), the Netherlands;2. Amsterdam UMC, Department of Medical Informatics, Amsterdam Public Health Research Institute, Meibergdreef 9, Amsterdam, the Netherlands;3. Amsterdam UMC, Department of Surgery, Meibergdreef 9, Amsterdam, the Netherlands
Abstract:Despite the proliferation in understanding older adults’ acceptance and limitations of Internet technology, the learning needs of older adults living in low Internet usage areas and their acceptance of touchscreen-based apps have lagged behind. This study describes an embedded mixed-method research evaluation of an eight-week touchscreen mobile device training for thirty-nine older adults who were recruited from a community center in a low Internet usage area in southern Taiwan. Among the participants, 20 completed both the pre-test and the post-test and 16 attended the focus group interviews. The design of the training course was based on constructs informed by the diffusion of innovation theory and the technology acceptance model, and it incorporated both a classroom-based and small group tutoring approach. After the training session, the participants reported significantly lower depressive symptom scores compared to baseline. Qualitative interviews reveal the participants’ learning needs related to extended practice, usefulness, and compatibility in adopting touch-screen apps. Findings from this study shed light on the possibility of touchscreen-based apps, including health-, entertainment-, transportation-, and social media-related apps, for improving psychological well-being in older adults with limited Internet experience living in the community. Discussion on their learning needs was also provided.
Keywords:Touchscreen mobile device  Mobile applications (apps)  Older adults  Technology acceptance model  Diffusion of innovation theory  Mixed-method approach
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