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Laypersons’ digital problem solving: Relationships between strategy and performance in a large-scale international survey
Affiliation:1. Department of Industrial Engineering, Birjand University of Technology, Birjand, Iran;2. Department of Computer System and Information Technology, Faculty of Computer Science and Information Technology, University of Malaya, 50603 Kuala Lumpur, Malaysia;3. Faculty of Engineering, Farabi Campus, University of Tehran, Iran;1. DePaul University, USA;2. Kyung Hee University, Republic of Korea;3. Princess Sumaya University for Technology, Jordan;4. Sungkyunkwan University, Republic of Korea;5. Miami University, USA;1. Hoover Institution, Stanford University, United States;2. CESifo, Germany;3. NBER, United States;4. University of Konstanz, Germany;5. IZA, Germany;6. Catholic University, Eichstaett-Ingolstadt, Germany;7. ifo Institute, Germany;8. University of Munich, Germany;1. Virtual Environment Lab (V-Lab), Department of Curriculum & Instruction, Southern Illinois University, Carbondale, IL 62901-4610, USA;2. Department of Counseling, Quantitative Methods, and Special Education, Southern Illinois University, Carbondale, IL 62901-4618, USA;1. Hoover Institution, Stanford University, USA;2. CESifo, Germany;3. NBER, USA;4. University of Konstanz, Germany;5. IZA, Germany;6. ifo Institute at the University of Munich, Germany
Abstract:This study examines the role of online data as indicators of the cognitive processes involved in problem solving in a technology-rich environment. More specifically, we analyze the relationship between response time, logged action count and task outcomes in a sample of over 23,000 adults from 16 countries who participated in the Problem solving in technology-rich environments (PS-TRE) assessment as part of the Program for the International Assessment of Adult Competencies (PIAAC) survey. Based on a selection of tasks used in the PS-TRE assessment, the results show that while time on task may have a heterogeneous effect on a population level depending on task difficulty, action count is positively linked to task accuracy. The data also reveals a surprisingly varied and task-specific relationship between those variables.
Keywords:PIAAC  Electronic problem solving  Action count  Response time  Problem solving strategy
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