基于家居生活体验的卫浴产品智能化设计研究

目的 从家居生活体验中的“幸福感”出发,分析现有家居智能卫浴产品的各项智能功能属性,提出家居卫浴产品中存在的智能化需求点,建立智能卫浴产品用户需求模型,通过设计实现对家居智能卫浴产品的优化,让用户在使用卫浴产品的过程中拥有便捷、舒适和被关怀的幸福体验。方法 运用Kano用户需求分析模型,结合Better-Worse系数,将用户对现有智能卫浴产品的各项智能功能,按满意度和需求优先级进行分类与筛选。结果 得出智能马桶的各项功能相对而言较为完备与成熟,其他智能卫浴产品仍有待提高。智能节能、手机智能控制、安全故障提醒成为智能卫浴系统中的关键。结论 通过对用户行为及卫浴产品的智能化需求分析,将兴奋性需求作为未来智能卫浴产品设计的重点,可有效提高用户在实际使用家居卫浴产品过程中的体验,提升家居生活的幸福感。

Intelligent Design of Sanitary Products Based on Household Life Experience

The paper aims to analyze existing household intelligent bathroom product in all kinds of intelligent function attributes from the perspective of home life experience feeling "happiness", put forward the intelligent demand points of existing household sanitary ware, establish user requirement model of intelligent sanitary product through optimization design of intelligent household sanitary product, and help users feel convenient, comfortable and cared in using sanitary product. The Kano user requirement analysis model was combined with the coefficient of Better-Worse to sort and screen all kinds of existing intelligent bathroom product functions according to satisfaction degree and demand priority. It was concluded that intelligent toilet functions were relatively perfect and mature and other intelligent bathroom products still needed to be improved. Intelligent energy-saving, mobile intelligent control, security, fault reminding became the key of intelligent sanitary system. Through analysis of user behaviors and the intelligent demands of sanitary product, taking the excitability demand as the focus for design of future intelligent sanitary product, can effectively improve the user experience in actual use of household sanitary product and the happiness in home life.