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The role of quality engineering in the 1990s
Authors:David R. Jones
Abstract:The business environment of the 1990s will be affected in a major way by two major catalysts for change: one driven by technology and one driven by organizational change. This paper reviews the impact of major catalysts for change expected in the 1990s. Organizational change strategies will enable a corporation to be able accurately to assess the performance and success of each engineering group in the design, manufacturing, and customer installation and life cycle support. The strategies for the development of the methods and tools and long-term career development strategies to support the ability of the organization to catalyse change are also discussed, with the conclusion that the quality engineering profession, correctly structured and empowered, will be the driver of the successful implementation of organizational change strategies in the 1990s.
Keywords:Reliability tools suite  Quality tools suite  Organizational change catalysts
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