The effects of topology and task complexity on digital‐speech‐desktop interface design and evaluation

Abstract— This study investigated user task performance in terms of three interface proposals (linear, hierarchical, and network type) and task complexities (single‐layered, double‐layered, and triple‐layered). Forty‐two participants (all male), aged 19–23 years, were recruited for the experiment. The results generated from this study reveal that the different degrees of task complexity interacted with the topological structures of the user interfaces. No difference was found among the three topological structures in the single‐layered task. A linear structure resulted in better user performance than network or hierarchical structures in the double‐layered task, while in the triple‐layered task both network and hierarchical structures resulted in better user performance than a linear topological structure. This study provides an example of the application of topological structures in interface design and evaluation. From a practical perspective, the results imply the necessity of alternative or parallel control systems (linear and hybrid topologies) so that the user can shift between structures according to task complexity.