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面向服务系统设计的服务需求模型
引用本文:莫同,徐晓飞,王忠杰.面向服务系统设计的服务需求模型[J].计算机集成制造系统,2009,15(4).
作者姓名:莫同  徐晓飞  王忠杰
作者单位:哈尔滨工业大学,企业与服务智能计算研究中心,黑龙江,哈尔滨,150001
基金项目:国家自然科学基金,国家高技术研究发展计划(863计划) 
摘    要:为全面、准确地描述顾客日益复杂和个性化的服务需求,支持服务系统半自动化设计,提出一种新的多视图服务需求模型.该模型从交互流程、组织、资源和信息四个方面对服务需求进行抽象,提取出相应的模型要素,给出建模一致性规则和建模过程.通过海运物流服务实例,说明了如何建立服务需求模型.此外,还将该模型与常见服务模型进行了对比分析,并展示了建模工具原型系统.

关 键 词:服务上程  模型驱动  服务系统设计  服务模型与服务建模  服务需求模型  服务模型驱动体系结构

Service requirement model for service system design
MO Tong,XU Xiao-fei,WANG Zhong-jie.Service requirement model for service system design[J].Computer Integrated Manufacturing Systems,2009,15(4).
Authors:MO Tong  XU Xiao-fei  WANG Zhong-jie
Affiliation:Center of Intelligent Computing of Enterprises & Service;Harbin Institute of Technology;Harbin 150001;China
Abstract:In order to represent increasingly complicated and diversified service requirements thoroughly and accurately, a new Service Requirement Model (SRM) was presented in our service engineering methodology "Service Model Driven Architecture" (SMDA). In SRM, key elements of service requirement were abstracted from four perspectives: interaction process, organization, resource and information and the rules of SRM modeling were proposed. A case of ocean logistics was presented to reveal SRM construction process. F...
Keywords:service engineering  model driven  service system design  service model & modeling  service requirement model  service model driven architecture  
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