Affective is effective: how information appliances can mediate relationships within communities and increase one’s social effectiveness |
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Authors: | Ruth Kikin-Gil |
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Affiliation: | (1) Interaction Design Institute Ivrea, Via Montenavale 1, Ivrea (TO), 1005, Italy |
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Abstract: | Technology is already used as a mediator in social relationships, but current appliances are rarely designed with social context in mind. In this paper, I propose alternative methods for designing products and services in a way that will empower their users within their social context and increase their social effectiveness. I will argue that incorporating human emotional needs in the design process considerations lead to a finished design that responds better to the user’s needs. |
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Keywords: | Mobile communication Community User centered design Social effectiveness Emotional communication |
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