Mapping ICT use at home and telecommuting practices: A perspective from work/family border theory |
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Authors: | Louis Leung Renwen Zhang |
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Affiliation: | 1. Centre for Communication and Public Opinion Survey, School of Journalism & Communication, The Chinese University of Hong Kong, Hong Kong;2. School of Journalism & Communication, The Chinese University of Hong Kong, Hong Kong |
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Abstract: | This study draws on the work/family border theory to investigate the role of information communication technology (ICT) use at home in shaping the characteristics of work/family borders (i.e. flexibility and permeability) and consequently influencing individuals’ perceived work-family conflict, technostress, and level of telecommuting. Data were collected from a probability sample of 509 information workers in Hong Kong who were not self-employed. The results showed that the more that people used ICT to do their work at home, the greater they perceived their work/family borders flexible and permeable. Interestingly, low flexibility and high permeability, rather than the use of ICT at home, had much stronger influences on increasing, in particular, family-to-work conflict. As expected, work-to-family conflict was significantly and positively associated with technostress. Results also showed that the telecommuters tended to be older, had lower family incomes, used ICT frequently at home, and had a permeable boundary that allowed work to penetrate their home domain. The theoretical and practical implications are discussed. |
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Keywords: | Flexibility ICT use Permeability Technostress Telecommuting adoption Work-family conflict |
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