Competency-Based Behavior Consultation Training: An Evaluation of Consultant Outcomes, Treatment Effects, and Consumer Satisfaction.

Assessments of consultants, clients, and consumer satisfaction were used to examine the effects of a competency-based consultation training program conducted over 4 years. Using a multiple-baseline framework to assess training effects on consultants and single-case study designs to evaluate changes in client behavior, a number of significant results were found. As predicted, consultants (N=24) significantly increased their consultation skills and knowledge, but with no change in attitudes toward behavioral intervention techniques. Supervised consultation with preschool teachers and parents resulted in a range of behavior change in clients (N=39), with an overall effect size of 0.51. Consumers reported a high level of satisfaction with training and consultation services. Results of a long-term follow-up with consultants indicated positive views and use of consultation. The discussion focuses on these results, and implications for consultation training and future research directions. (PsycINFO Database Record (c) 2011 APA, all rights reserved)