The atoms, molecules and fibers of organizations |
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Authors: | Jan L. G. |
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Affiliation: | Delft University of Technology, P.O. Box 356, NL-2600 AJ, Delft, Netherlands |
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Abstract: | The increasing demands concerning the modifiability and connectivity of business processes cannot be met adequately anymore by relying on best practices only. There is an urgent need for a reference conceptual framework for studying, modeling, analyzing and designing business processes. The Language–Action Perspective (LAP), in particular Habermas’ theory of Communicative Action offers a sound and rigid foundation for such a framework. In this paper, the DEMO (Demo Engineering Methodology for Organizations)-framework is presented. It builds on the LAP-based theoretical foundation of the DEMO methodology. Several other LAP-based frameworks have been proposed in the past years. They are evaluated in a comparative review with the DEMO-framework. Several shortcomings of these frameworks are revealed and discussed. The practical applicability of the DEMO-framework is demonstrated using a small example. |
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Keywords: | Business process Communicative action Conceptual modeling Modeling framework |
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