| 基于IC-OFFICE的知识管理绩效评价 |
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| 引用本文： | 刘复岩,吕韶义. 基于IC-OFFICE的知识管理绩效评价[J]. 计算机工程与应用, 2006, 42(20): 225-227,232 |
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| 作者姓名： | 刘复岩 吕韶义 |
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| 作者单位： | 杭州电子科技大学,杭州,310037;杭州电子科技大学,杭州,310037 |
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| 摘 要： | 知识管理已日益受到人们的重视。文章以智能协作办公系统软件IC-OFFICE为支持环境,首先分析了知识管理的内容和方法,以及知识管理过程对信息处理的需求;其后,从知识过程、知识组织和实施结果三个方面阐述了知识管理的绩效评价指标,并利用模糊理论构建了一个模糊绩效综合评价模型;最后通过一个示例对计算过程予以详细说明。
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| 关 键 词： | 知识管理 绩效评价 模糊模型 |
| 文章编号： | 1002-8331-（2006）20-0225-03 |
| 收稿时间： | 2006-05-01 |
| 修稿时间： | 2006-05-01 |
Knowledge Management Performance Evaluation Based on IC-OFFICE |
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| Liu Fuyan,Lv Shaoyi. Knowledge Management Performance Evaluation Based on IC-OFFICE[J]. Computer Engineering and Applications, 2006, 42(20): 225-227,232 |
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| Authors: | Liu Fuyan Lv Shaoyi |
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| Affiliation: | Hangzhou Dianzi University, Hangzhou 310037 |
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| Abstract: | Knowledge management has attracted a great attention of people.This paper is based on Intelligent Cooperative Office System(IC-OFFICE).It analyzes contents and methods of knowledge management and information pro-cessing requirements from knowledge management operations.Then demonstrates a performance evaluation index system of knowledge management is illustrated from three aspects:knowledge process,knowledge organization and implementation.Also a fuzzy evaluation model is constructed by using fuzzy theory.Finally,an example is given to show evaluation calculation process. |
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| Keywords: | knowledge management performance evaluation fuzzy model |
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