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Impact of anonymity on roles of personal and group identities in online communities
Authors:Kyung Kyu Kim  Ae Ri Lee  Un-Kon Lee
Affiliation:1. Department of Business Management, The State University of New York, Korea, 119 Songdo Moonhwa-ro, Yeonsu-gu, Incheon, 21985, Republic of Korea;2. Department of Business Administration, Sangmyung University, 20 Hongjimun 2-gil, Jongno-gu, Seoul, 03016, Republic of Korea;3. College of Economics and Business Administration, The University of Suwon, 17 Wauan-gil, Bongdam-eup, Hwaseong-si, Gyeonggi-do, 18323, Republic of Korea
Abstract:Extant research on the control of anonymous human behavior is inconclusive because of its focus on partial aspects of the self-concept. Multiple self-concepts are usually effective in any given situation. Hence, a holistic approach is preferred over a fragmented picture of the self. We investigate anonymous online communities to determine whether multiple self-concepts concurrently control human behavior.Data were collected from 1453 users through a web-based survey. The results showed that multiple self-concepts concurrently influenced argument quality through group norm conformity, whereas private-self directly influenced argument quality. Furthermore, online anonymity decreased the influence of group identity, contrary to existing assertions.
Keywords:Online anonymity  Group identification  Personal identity  Social identity model of deindividuation effects  Online discussion community
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