Agent-based support of mass customization for corporate knowledge management |
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| Affiliation: | 1. Mines Saint-Etienne, Univ Clermont Auvergne, CNRS, UMR 6158 LIMOS, Institut Henri Fayol, 42023 Saint- Etienne, France;2. Department of Materials and Production, Aalborg University, Fibigerstraede 16, 9220 Aalborg East, Denmark;3. Industrial & Management Systems Engineering, West Virginia University, Morgantown, WV 26506, USA;4. BIBA - Bremer Institut für Produktion und Logistik GmbH at the University of Bremen, Hochschulring 20, 28359 Bremen, Germany;5. Tecnológico de Monterrey, Del Puente 222, Col. Ejidos de Huipulco, Tlalpan, Mexico, 14380;6. University of New South Wales, Australia;7. Beihang University, China;1. Tecnológico de Monterrey, Mexico;2. West Virginia University, US;3. University of South Carolina, US;4. BIBA – Bremer Institut für Produktion und Logistik GmbH at the University of Bremen, Germany |
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| Abstract: | The paper describes an agent-based architecture developed as a part of the KSNet-approach to the knowledge logistics. This approach is targeted to timely provide an appropriate personalized knowledge for an intelligent support of decision-makers. In the KSNet-approach the problem of knowledge logistics is considered as a configuration of a network of end-users/customers, loosely coupled knowledge sources/resources, and set of tools and methods for information processing. Such network located in the information environment has been referred to as knowledge source network or “KSNet”. The paper presents this approach from the perspective of application of the mass customization idea to corporate knowledge management as a major information kernel technology of intelligent enterprises. As an example of intelligent enterprise the paper considers virtual supply network. Main ideas of the KSNet-approach are presented and the structure of the developed agents’ society is described in more detail. Main results are illustrated via a configuration case study and discussed in conclusions. |
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