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用户行为分析视角下的产品人机优化设计
引用本文:姚湘,郭雨晴,李萌.用户行为分析视角下的产品人机优化设计[J].包装工程,2020,41(18):90-100.
作者姓名:姚湘  郭雨晴  李萌
作者单位:湘潭大学,湘潭 411105
基金项目:国家自然科学基金资助项目(51505405);湖南省机械智能产品工业设计中心开放课题(KH010860102);湘潭大学博士科研启动基金(KZ08039)
摘    要:目的 以提升用户体验为前提,结合产品的实际功能,从使用过程、用户行为分析、人机工程等多个方面探索产品的设计方法。方法 以医疗保健类产品手持式头部按摩器为例,从用户使用产品时的行为出发,以非参与式方法,观察用户使用产品的整个过程。基于SAPAD架构,完成行为—意义—对象三个维度之间的映射分析,得到手持式头部按摩器在整个使用过程中的关键部件和用户内心潜在需求。再以人机工程学原理和方法为依据,提出了基于用户需求的产品人机设计原则,为设计研发提供参考并最终得出设计结果。结论 提出了一种手持式头部按摩器的设计方法,优化了用户体验,提高了产品的工作效率。为产品的人机优化设计提供了一种新思路,对相关实体产品的工业设计具有一定的参考。

关 键 词:用户行为  SAPAD框架  人机工程  产品设计  手持式头部按摩器
收稿时间:2020/5/14 0:00:00
修稿时间:2020/9/20 0:00:00

Product Man-machine Optimization Design from the Perspective of User Behavior Analysis
YAO Xiang,GUO Yu-qing,LI Meng.Product Man-machine Optimization Design from the Perspective of User Behavior Analysis[J].Packaging Engineering,2020,41(18):90-100.
Authors:YAO Xiang  GUO Yu-qing  LI Meng
Affiliation:Xiangtan University, Xiangtan 411105, China
Abstract:It aims to explore the design methods of product from using process, analysis of user behavior, ergonomics and other aspects in combination with the functional requirements of product on the premise of enhancing the user experience. With health care product - the handheld head massager as an example, starting from the user''s behavior when using the product, the whole process of using the product was observed in a non-participatory way. Based on the SAPAD framework, the mapping analysis between the three dimensions of behavior-significance-object was completed, and the key parts of the handheld massager in the whole use process and the potential demands of users were obtained. Based on the ergonomic principles and methods, the ergonomic design principles of products based on user demand were proposed to provide reference for the design and development and finally get the design. A design method of a handheld head massager is presented, which optimizes the user experience and improves the work efficiency of the product. It provides a new idea for the man-machine optimization design of the product, and has some reference for the industrial design of the related entity products.
Keywords:user behavior  SAPAD framework  ergonomics  product design  handheld head massager
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