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ISO 9000 versus CMM: Standardization and certification of IS development
Authors:G.J. van der Pijl   G.J.P. Swinkels  J.G. Verrijdt
Affiliation:aTilburg University, POB 90153, 5000 LE Tilburg, The Netherlands;bRabobank Nederland, University of Amsterdam, Amsterdam, The Netherlands;cRabobank Nederland, Eindhoven, The Netherlands
Abstract:A growing number of software developers use standards as a basis for their quality systems. Some of them go one step further and have their quality systems certified. In this paper, two well-known quality standards, ISO 9000 and the CMM, are compared. It is concluded that both standards are useful but there is a growing need for more specific standards.
Keywords:ISO-9000   Capability maturity model   Certification   Standardization   Information system development   Software quality   Software engineering   Quality standards   Quality systems
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