| 基于客户满意度的模糊调度模型及其应用 |
| |
| 引用本文： | 王万良,杨旭东,吴启迪. 基于客户满意度的模糊调度模型及其应用[J]. 信息与控制, 2001, 30(4): 301-304 |
| |
| 作者姓名： | 王万良 杨旭东 吴启迪 |
| |
| 作者单位： | 1. 浙江工业大学信息工程学院
2. 同济大学电子与信息工程学院 |
| |
| 基金项目： | 国家863/CIMS主题项目(No.863-511-945-002)、浙江省自然科学基金项目(No.698073)、教育部高等学校骨干教师资助项目. |
| |
| 摘 要： | 本文对有时间窗的调度问题进行了分析,针对传统模型不能表达调度问题中所存在的不确定因素，无法利用人的经验知识的缺点，提出了基于模糊理论的调度模型．本模型考虑了调度中存在的不确定因素，并以各个客户的满意度作为目标函数，运用遗传算法求解，确定有多个任务同时要求服务时的调度策略．最后作为一个实例，将本文提出的基于客户满意度的模糊调度模型应用于某混凝土公司的调度，取得了满意的结果，验证了模型的可行性．
|
| 关 键 词： | 调度 模糊逻辑 满意度 |
| 文章编号： | 1002-0411(2001)04-301-04 |
FUZZY SCHEDULING MODEL BASED ON CUSTOMER'S SATISFACTORY DEGREE AND ITS APPLICATION |
| |
| WANG Wan liang YANG Xu dong WU Qi di. FUZZY SCHEDULING MODEL BASED ON CUSTOMER'S SATISFACTORY DEGREE AND ITS APPLICATION[J]. Information and Control, 2001, 30(4): 301-304 |
| |
| Authors: | WANG Wan liang YANG Xu dong WU Qi di |
| |
| Affiliation: | WANG Wan liang 1 YANG Xu dong 1 WU Qi di 2 |
| |
| Abstract: | In this paper, the scheduling problem with time windows is analyzed. Some traditional models can neither express the uncertain factors in the scheduling process nor utilize the empirical knowledge. A new scheduling model based on satisfactory degree is presented. The model takes the uncertain factors into account, which maybe exist in the scheduling process, and the objective function is based on the satisfactory degree of tasks in order to make a strategy when there are many tasks at the same time. The model is applied to solve a concrete company's scheduling problem, and the results show that the model can gain satisfying results of solving the scheduling problem with time windows. |
| |
| Keywords: | scheduling fuzzy satisfactory degree |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
| 点击此处可从《信息与控制》浏览原始摘要信息 |
|
点击此处可从《信息与控制》下载全文 |
