A study of the performance evaluation of the visual management case-base: development of an integrated model by quantification theory category III and AHP |
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| Authors: | Koichi Murata Hiroshi Katayama |
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| Affiliation: | 1. Graduate School of Creative Science &2. Engineering, Waseda University , 3-4-1 Ohkubo, Shinjuku Ward , Tokyo 169-0072 , Japan k-murata@kata.mgmt.waseda.ac.jp;4. Engineering, Waseda University , 3-4-1 Ohkubo, Shinjuku Ward , Tokyo 169-0072 , Japan |
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| Abstract: | This paper discusses a performance evaluation model of the visual management (VM) case-base. The research procedure of this paper consists of the following three phases: (1) formulation of the proposed model integrated by Quantification Theory Category III and the Analytic Hierarchy Process (AHP); (2) construction of relational data between VM cases selected from the constructed case-base and typical Key Performance Indicators (KPIs), i.e. quality, delivery, cost, etc.; and (3) preliminary experimentation to confirm the utility of the proposed model derived in the first phase based on the relational data derived in the previous phase. Using the experimental results, an evaluation of the constructed case-base performance and each VM case's contribution to each KPI is possible. |
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| Keywords: | performance measures Kaizen technology transfer visual management Analytic Hierarchy Process |
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