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A model of emotion and computer abuse
Affiliation:1. Management Science and Information Systems, University of Massachusetts Boston, 100 Morrissey Boulevard, Boston, MA 02125, United States;2. Information Technology & Decision Sciences, Old Dominion University, 2072 Constant Hall, Norfolk, VA 23529, United States;3. Computer Information Systems, Georgia State University, 35 Broad Street NW, Atlanta, GA 30302, United States
Abstract:Internal computer abuse has received considerable research attention as a significant source of IS security incidents in organizations. We examine the effects of both organizational and individual factors on individuals’ computer abuse intent. A theoretical model is developed based on two theories: abuse opportunity structure and emotion process. We empirically tested the model with 205 working professionals. We found that the abuse opportunity structure in organizations affects an individual's goal conduciveness, which in turn affects their abuse-positive affect. We also found that morality affects the abuse-positive affect, which in turn mediates the relationship between morality and abuse intent.
Keywords:Information security  Computer abuse  Emotion process model  Abuse opportunity structure  Computer security behavioral factors
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