Effects of the metacognitive computer-tool met.a.ware on the web search of laypersons

Today, laypersons often consult the Internet to inform themselves about health-related issues. However, the competent use of these often complex and heterogeneous information provisions cannot be taken for granted, because many Internet users are lacking the necessary metacognitive prerequisites. Therefore, we developed the metacognitive computer-tool met.a.ware, which supports laypersons’ Internet research for medical information by the means of metacognitive prompting and ontological classification. In an experimental investigation of met.a.ware a total of 118 participants with little medical knowledge were asked to conduct an Internet research on a medical topic. Participants were randomly assigned to four experimental groups that worked with met.a.ware and either received evaluation prompts, monitoring prompts, both types of prompts, or no prompts. All experimental conditions were additionally provided with ontological classification. One control group took paper and pencil notes. A further control group took notes using a blank text window. Results showed that laypersons receiving evaluation prompts outperformed controls in terms of knowledge about sources and produced more arguments commenting on the source of information in an essay task. In addition, laypersons receiving monitoring prompts acquired significantly more knowledge about facts, but did not perform better on a comprehension test than the controls. The availability of ontological categories helped to structure the notes laypersons in the conditions working with ontological classification took during Internet research. Analyses of the notes further demonstrated that the availability of ontological categories guided information search in direction of the selected categories. It is concluded, that met.a.ware is an effective tool that supports laypersons’ Internet research.