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基于灰色层次分析法的老年人APP 用户体验评价研究
引用本文:李永锋,侍伟伟,朱丽萍. 基于灰色层次分析法的老年人APP 用户体验评价研究[J]. 图学学报, 2018, 39(1): 68. DOI: 10.11996/JG.j.2095-302X.2018010068
作者姓名:李永锋  侍伟伟  朱丽萍
作者单位:江苏师范大学机电工程学院,江苏 徐州 221116
基金项目:教育部人文社会科学研究青年基金项目(15YJCZH245)
摘    要:为了提高老年人APP 的用户体验水平,提出一种基于灰色层次分析法(AHP)的老年人APP 用户体验评价模型。首先,构建用户体验的评价体系;接着,通过AHP 计算评价指标的权重;最后,采用灰色关联分析法(GRA)将用户体验的评价指标整合为灰色关联度,从而根据灰色关联度选择最优方案。以移动医疗APP 作为案例,结果表明基于灰色AHP 的APP 用户体验评价模型可以有效地评价老年人APP 的用户体验水平,为设计决策提供依据。

关 键 词:用户体验  层次分析法  灰色关联分析法  老年人  APP  

Research on the User Experience Evaluation of APP for the Elder Based on Grey AHP
LI Yongfeng,SHI Weiwei,ZHU Liping. Research on the User Experience Evaluation of APP for the Elder Based on Grey AHP[J]. Journal of Graphics, 2018, 39(1): 68. DOI: 10.11996/JG.j.2095-302X.2018010068
Authors:LI Yongfeng  SHI Weiwei  ZHU Liping
Affiliation:College of Mechanical and Electrical Engineering, Jiangsu Normal University, Xuzhou Jiangsu 221116, China
Abstract:To improve user experience (UX) level for the elder, this paper proposes an evaluationmodel of UX of APP for the elder based on grey analytic hierarchy process (AHP). Firstly, anevaluation system is built. Second, the elderly preference weights for evaluation indexes areinvestigated by AHP. Finally, the criteria of UX are integrated into grey relational grade by using greyrelational analysis (GRA) to obtain optimal design. A mobile health application was chosen as a casestudy. The result indicates that the grey AHP-based evaluation model can be used to evaluate the UXlevel of APP for the elder effectively, and designers can achieve insights for decision making of design.
Keywords:user experience  analytic hierarchy process  grey relational analysis  the elder  APP  
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