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基于Dialogic语音卡实时数据采集的电话语音识别系统
引用本文:肖熙,王侠,王作英.基于Dialogic语音卡实时数据采集的电话语音识别系统[J].计算机工程与应用,2003,39(17):110-114.
作者姓名:肖熙  王侠  王作英
作者单位:清华大学电子工程系,北京,100084
基金项目:国家863“智能化中文语音信息处理平台”研究项目(编号:2001AA114071)
摘    要:语音识别技术在新一代呼叫中心的IVR系统中得到了广泛的应用。为了使用Dialogic电话语音卡进行语音识别,文章解决了用Dialogic语音卡进行语音数据实时采集的问题,并给出了一种用动态背景噪声电平检测语音的算法,建立起了基于DialogicD/120JCT-LS电话语音卡的自动电话交换转接系统。

关 键 词:呼叫中心  IVR  语音识别
文章编号:1002-8331-(2003)17-0110-05
修稿时间:2003年1月1日

A Telephone Speech Recognition System Based on the Real Time Data Acquisition of the Dialogic Voice Board
Xiao Xi Wang Xia Wang Zuoying.A Telephone Speech Recognition System Based on the Real Time Data Acquisition of the Dialogic Voice Board[J].Computer Engineering and Applications,2003,39(17):110-114.
Authors:Xiao Xi Wang Xia Wang Zuoying
Abstract:The speech recognition technology has been widely u sed in the IVR system of the new generation of the call center.In order to impl ement a speech recognition system using the Dialogic voice board,a solution of real time speech data acquisition by using Dialogic voice board is given in th is paper and a speech detection algorithm is also proposed based on the dynamic background noise detection.Finally an automatic telephone switchboard is setup based on the Dialogic D/120JCT-LS voice board.
Keywords:Call center  IVR  Speech recognition  
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