Residential satisfaction in affordable housing: A mixed method study

Despite the importance of residential satisfaction among low-income families, some residential complexes have been constructed without the consideration of factors determining residential satisfaction. One of these projects is Mehr housing – a mass affordable housing in Iran that caused various problems after implementation. Thus, this study has two notable purposes. First, it attempts to identify the satisfaction factors of 221 residents of Mehr housing projects in Gonbad Kavoos, Iran. Secondly, it examines planning policies, design principles and interaction with neighbors as determinants of residential satisfaction (DRS). The study used mixed method research. First, it adopted an exploratory and qualitative approach to identify the satisfaction factors based on semi-structured interviews and then it undertook a quantitative approach along with structured questionnaires. The data analysis was conducted with Framework analysis and SmartPLS software. The structural model proved the effect of DRS on residential satisfaction. Also, results revealed that ethnicity moderates the relationship between interaction with neighbors and residential satisfaction. So that, among non-Persians, residential satisfaction through interaction with neighbors was more than that of Persians.