企业客户信息系统(ECIF)设计

以客户为中心是众多企业战略规划的重点,如何在信息技术飞速发展中,根据客户的特征、行为和偏好来获取新客户、促进企业的发展,企业客户信息系统的信息化建设已成为重中之重。采用J2EE设计了一个支持多层架构,并具有良好的可用性、伸缩性、扩展性、安全性的系统。系统可以实现对企业客户信息的数据管理、数据统计、数据维护等功能,提高了企业办公效率,完善了客户服务体系。

Design of Enterprise Customer Information System(ECIF)

Take the customer as the god is the focus on the enterprise strategic planning, with the rapid development of information technology, according to the customer＇s characteristics, behavior and preferences to acquire new customers, promote the development of enterprises, the informatization construction of enterprise customer information system has become a priority among priorities.This paper describes the designing of a multilayer architecture supported by J2 EE, and has the system availability, scalability,extensibility, safety and good. The system can realize the data management, the enterprise customer information data statistics, data maintenance and other functions, enhanced the enterprise office efficiency,improve customer service system.