Employee perceptions on the implementation of robotic manufacturing technology.

[Correction Notice: An erratum for this article was reported in Vol 71(3) of Journal of Applied Psychology (see record 2008-10743-001). Several crucial horizontal rules were omitted from Table 2. The corrected table appears in the erratum.] A review of the industrial robotics literature identified 4 areas of employee concern during the implementation of robots: general robotics orientation, job security, management concern, and expected changes. A principal factors analysis of a 58-item questionnaire generated to measure these dimensions extracted 4 factors that reproduced the a priori conceptual areas. Composite scales formed from items loading on these factors yielded acceptable reliabilities. A discriminant analysis using the scale scores indicated significant group differences among 316 manufacturing employees in 3 occupational classes—assembly line workers, job setters, and skilled trades. These results, corroborated by a content analysis of an open-ended question, show that low-skill workers reacted negatively toward the implementation of robots, perceiving them largely as threats to their job security. High-skill workers reacted more positively toward the robots and perceived the implementation as providing opportunities to expand their skills. (31 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)