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Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations.
Authors:Aquino  Karl; Tripp  Thomas M; Bies  Robert J
Abstract:Correction Notice: An erratum for this article was reported in Vol 92(1) of Journal of Applied Psychology (see record 2006-23339-006). The first sentence in the first paragraph on page 660 is incorrect. The corrected sentence should read as follows: "The patterns of all three interactions support our theoretical explanation that (a) a victim of lower status than the offender pursues revenge as the only means of achieving justice when procedural justice climate is low and (b) victims with high absolute status refrain from revenge by attempting forgiveness and reconciliation when procedural justice climate is high because the organization can be counted on to mete out justice."] A field study and an experimental study examined relationships among organizational variables and various responses of victims to perceived wrongdoing. Both studies showed that procedural justice climate moderates the effect of organizational variables on the victim's revenge, forgiveness, reconciliation, or avoidance behaviors. In Study 1, a field study, absolute hierarchical status enhanced forgiveness and reconciliation, but only when perceptions of procedural justice climate were high; relative hierarchical status increased revenge, but only when perceptions of procedural justice climate were low. In Study 2, a laboratory experiment, victims were less likely to endorse vengeance or avoidance depending on the type of wrongdoing, but only when perceptions of procedural justice climate were high. (PsycINFO Database Record (c) 2010 APA, all rights reserved)
Keywords:revenge  forgiveness  procedural justice climate  power  types of offenses  prediction  reconciliation  avoidance  organizations
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