A model of a decision support system based on case-based reasoning for third-party logistics evaluation

The social demands for third‐party logistics (3PL) are further developing the model of supply chain management. The analysis of an effective approach for 3PL service supplier evaluation is given in terms of its direct relation to the operational efficiency and benefit of the service‐demanding enterprise as well as its supply chain management. An analysis of the traditional academic theoretical results and practical methods for 3PL supplier selection indicates the deficiencies of this approach. In this paper, a case‐based reasoning model framework is postulated for a 3PL evaluation and selection system. This work further expands upon the theoretical basis of this system and its reasoning process by discussing the advantages and practical value of this framework.