Information requirements of the quality assurance system

The rapid growth in the use of computers in Egypt since 1963 has led to significant changes in the information which is available for decision making and control. This information expansion has taken place against a background in which the information requirements of quality assurance systems were poorly defined. The result has been an “overabundance of irrelevant information”, and no corresponding improvement in the quality of products and services.

Most of the computer applications in the field of quality assurance deal with particular problems, specific organizations, or just guidelines for developing an information system.

On certain level of details, a general model of the quality assurance system could be defined. A corresponding general model of information system for quality assurance is proposed. The model is used for identifying the information requirements of the general quality assurance system and integrating the available applications in the field.