When good enough software is best

“You can get it fast; you can have it cheap; you can get it right. Pick two”. That sign could be displayed on the wall of every software development organization; and yet most of our customers want all three. The author tackles this dilemma. He contends that we don't rationally establish a proper balance among the critical project parameters: cost, schedule, staffing, functionality and quality. Our customers want us to optimize all these parameters, even when this is clearly impossible